How to & Support Tools

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• Select section About

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  About

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  Welcome to our Learner Support Hub!

  
  We've designed these tools to help you succeed on your learning journey. Explore the range of resources available at your own pace, and remember support is always just a click away. If you need assistance, feel free to reach out to us anytime.  

  
  

  What to Expect

  
  

  • Guidance
    • Learner Handbook
    • eLearning Guide to Assessment for Learners
    • Bringing a Reader Writer to Your Assessment
    • Bringing an Interpreter to Your Assessment

  
  

  • Speech to Text
  • Windows PC - Speech to Text
  • Mac - Speech to Text
  • Handheld Device Speech to Text

  
  

  • Helpful How To Videos
    • 📹 Understanding a Health and Safety Risk Matrix

  
  

  • Glossary and Understanding Technical Words 
    • Health and Safety Definitions

  • Select activity Announcements

    

    Announcements Forum
• Select section Guidance

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  Guidance

  • Select activity Learner Handbook

    

    Learner Handbook URL

    This Learner Handbook is your go-to guide for everything you need during your time with us. Inside, you’ll find helpful information about our policies, support services, wellbeing resources, and more – all designed to help you thrive.
    

  • Select activity eLearning Guide to Assessment for Learners

    

    eLearning Guide to Assessment for Learners File

    This guide is your essential companion for succeeding in online learning and assessments with Vertical Horizonz New Zealand. It covers everything you need to know to get started, stay supported, and make the most of your eLearning experience.
    

  • Select activity Bringing a Reader Writer to your assessment

    

    Bringing a Reader Writer to your assessment URL

    Reader/Writer Support – Quick FAQs

    
    

    Can I have a reader or writer during my assessment?
    Yes, if you need help reading or writing. There are specific conditions for closed book assessment. See full guidance for more information. 

    What can they do?
    A reader can read questions aloud; a writer can record your answers. They cannot explain questions or help with answers.

    Any rules?
    They must follow strict guidelines to keep the assessment fair.

    The learner and reader/writer must sign both the assessment and attestation. 
    

    Where to learn more?
    Using the link above you can read the full guidance.

    
    

  • Select activity Bringing an Interpreter to your assessment

    

    Bringing an Interpreter to your assessment URL

    Interpreter at Your Assessment – Quick FAQs

    
    

    Can I bring an interpreter?
    Yes, if you need help with communication. However, there are some restrictions for closed book assessments. Check full guidance for more details. 

    What can they do?
    Translate instructions and questions using your words only. 

    Any rules?
    Interpreters must follow strict guidelines to keep the assessment fair. 

    The learner and interpreter must sign both the assessment and attestation. 

    Where to learn more?
    Using the link above you can read the full guidance.

    
    

• Select section Speech to Text

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  Speech to Text

  About Speech-to-Text

  Speech-to-text technology converts spoken words into written text in real time. Instead of typing, learners can speak naturally, and the system will change their oral answers into text on the screen. 

  Why It’s Helpful

  • Accessibility: Supports learners with physical or learning challenges, making assessments more inclusive.
  • Efficiency: Speeds up the process of writing by reducing the need for manual typing.
  • Focus on Ideas: Allows learners to concentrate on expressing their thoughts rather than worrying about spelling or keyboard skills.
  • Reduces Fatigue: Helpful for those who find extended typing tiring or uncomfortable.

  By using speech-to-text, learners can work more comfortably and confidently, ensuring their ideas are captured accurately and efficiently.

  
  

  Device Specific

  Want to know how to use it on your device? Select which device you are using (below) and watch a helpful how-to video.  

  
  

  • Select activity Windows PC - Speech to Text

    

    Windows PC - Speech to Text URL
  • Select activity Mac - Speech to Text

    

    Mac - Speech to Text URL
  • Select activity Handheld Device Speech to Text

    

    Handheld Device Speech to Text URL
• Select section Text to Speech

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  Text to Speech

  About Text-to-Speech

  Text-to-Speech technology enables written words to be spoken aloud in real time. Instead of reading, learners can listen to the device read the text on the screen. 

  Why It’s Helpful

  • Accessibility: Supports learners with physical or learning challenges, making assessments more inclusive.
  • Efficiency: Speeds up the process of reading.
  • Focus on Ideas: Allows learners to access information in ways that support their learning or preferences.
  • Reduces Fatigue: Helpful for those who find reading long texts challenging.

  By using text-to-speech, learners can work more comfortably and confidently, ensuring they have accessed and understood the course materials 

  
  
  
• Select section Helpful How To's

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  Helpful How To's

  • Select activity Understanding a Health and Safety Risk Matrix

    

    Understanding a Health and Safety Risk Matrix URL

    This video explains how to read and understand a risk matrix. 

• Select section Glossary and Understanding Technical Words

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  Glossary and Understanding Technical Words

  • Select activity Health and Safety Definitions

    

    Health and Safety Definitions File

    This resource lists commonly used health and safety words along with their definitions. Use it as a quick reference to understand key terminology and make your learning experience easier and more effective.